About Course

The Community Management Externship is a hands-on program designed to equip participants with the skills needed to build, manage, and grow online communities. Over the course of six weeks, externs will explore key aspects of community management, including fostering engagement, moderating discussions, creating relevant content, and resolving conflicts within a digital space.

Participants will also learn how to utilize various tools and data analytics to measure and improve community performance, ultimately developing strategies for sustaining active, engaged, and vibrant communities. The program is ideal for individuals interested in careers in digital marketing, social media management, or online community building.

By the end of the externship, participants will be tasked with a final project where they will create a comprehensive community engagement plan.

Course Content

Introduction to Community Management
Community management is crucial for fostering strong, engaged communities around a brand or organization. This module introduces you to the basics of community management, including defining the role, the skills required, and the importance of building and nurturing a community for a company like Elite Global AI.

What is Community Management?

03:00
What Does a Community Manager Actually Do?

10:00
Internship Task

Building and Growing an Online Community
In this module, you'll learn how to attract and engage members in an online community. You’ll explore strategies for community growth, particularly for fostering an AI-focused community on platforms like LinkedIn, Discord, and niche AI forums.

Content Strategy for Community Engagement
Content is the lifeblood of a community. In this module, you'll learn how to create a content calendar tailored to Elite Global AI's community, focusing on the latest trends, AI development news, and engaging technical discussions.

Moderation and Conflict Resolution
Effective moderation is essential for maintaining a positive and productive environment in any community. This module will teach you how to handle difficult conversations, enforce community rules, and manage conflicts within a professional AI-focused space.

Measuring Community Succes
Measuring the success of your community efforts is key to ensuring long-term growth and engagement. This module covers the metrics and tools you can use to track engagement, growth, and satisfaction within Elite Global AI's community, helping ensure that the company’s vision is shared and supported.

Events and Live Engagement
Live events can significantly enhance community engagement. This module will teach you how to organize and host events that bring members of Elite Global AI’s community together, from virtual AI conferences to live Q&As with tech experts.

Dealing with Community Crisis and PR Managem
This module will guide you through effective strategies for crisis management, ensuring Elite Global AI maintains a positive public image during crises, such as negative feedback or technical issues affecting the AI industry.

Building Brand Advocacy through Community
A strong community can become Elite Global AI’s most powerful advocate. This module explores how to encourage members to become brand ambassadors who share the company’s mission of advancing AI innovation.

Personal Branding for Community Managers
A successful community manager builds a personal brand that reflects the values of the communities they manage. This module will help you establish yourself as a thought leader in AI-focused community management and expand your professional network within the AI industry.

Final Project
In this final module, you’ll bring together everything you’ve learned by creating a comprehensive community management plan for Elite Global AI. This project will test your knowledge of engagement strategies, content planning, moderation, and analytics.

About Course

What Will You Learn?

Course Content

What is Community Management?

What Does a Community Manager Actually Do?

Internship Task

Building and Growing an Online Community In this module, you'll learn how to attract and engage members in an online community. You’ll explore strategies for community growth, particularly for fostering an AI-focused community on platforms like LinkedIn, Discord, and niche AI forums.

Build an Online Community in 6 Steps | Getting Started

How to Build an Online Community

Hints & Tips: Building a Community Engagement Strategy (Part 1)

Internship Task

Content Strategy for Community Engagement Content is the lifeblood of a community. In this module, you'll learn how to create a content calendar tailored to Elite Global AI's community, focusing on the latest trends, AI development news, and engaging technical discussions.

How to Create a Content Strategy For Your Online Community

Hints & Tips: Building a Community Engagement Strategy (Part 1)

Building a Community Engagement Strategy

Internship Task

Moderation and Conflict Resolution Effective moderation is essential for maintaining a positive and productive environment in any community. This module will teach you how to handle difficult conversations, enforce community rules, and manage conflicts within a professional AI-focused space.

Community Moderation 101: Thriving Communities

Mastering Moderation: Creating a Positive Community

Building Community Moderation Guidelines

Internship Task

What is Community Engagement and How Do You Build It

Measuring the Impact of Your Community Engagement: More is Not Better

Internship Task

Events and Live Engagement Live events can significantly enhance community engagement. This module will teach you how to organize and host events that bring members of Elite Global AI’s community together, from virtual AI conferences to live Q&As with tech experts.

How to Host a Webinar on YouTube

Webinar Tutorial: How to Use YouTube Live for Webinars

How to Create and Host a Webinar (Step-by-Step)

15 Tips for Engaging Webinars

5 Tips for Hosting More Engaging Virtual Meetings

Internship Task

Dealing with Community Crisis and PR Managem This module will guide you through effective strategies for crisis management, ensuring Elite Global AI maintains a positive public image during crises, such as negative feedback or technical issues affecting the AI industry.

Strengthening Communities to Respond to Crises

The Importance of Community Engagement During a Crisis

What is Crisis Management

Managing Through Crisis

Crisis Management and Communications

Internship Task

Building Brand Advocacy through Community A strong community can become Elite Global AI’s most powerful advocate. This module explores how to encourage members to become brand ambassadors who share the company’s mission of advancing AI innovation.

Creating a Community Brand Advocate Program

Building Brand Advocates – Platforming Community Live

Internship Task

Draft Lesson

Networking’s Role in Building a Personal Brand

Building a Brand as a Community Manager

Internship Task

Final Project In this final module, you’ll bring together everything you’ve learned by creating a comprehensive community management plan for Elite Global AI. This project will test your knowledge of engagement strategies, content planning, moderation, and analytics.

How to Build a Community Management Strategy: Tips and Tactics for Success

Building a Community Engagement Strategy

The Steps of the Strategic Planning Process

Internship Task

Student Ratings & Reviews

Support

Building and Growing an Online Community
In this module, you'll learn how to attract and engage members in an online community. You’ll explore strategies for community growth, particularly for fostering an AI-focused community on platforms like LinkedIn, Discord, and niche AI forums.

Content Strategy for Community Engagement
Content is the lifeblood of a community. In this module, you'll learn how to create a content calendar tailored to Elite Global AI's community, focusing on the latest trends, AI development news, and engaging technical discussions.

Moderation and Conflict Resolution
Effective moderation is essential for maintaining a positive and productive environment in any community. This module will teach you how to handle difficult conversations, enforce community rules, and manage conflicts within a professional AI-focused space.

Events and Live Engagement
Live events can significantly enhance community engagement. This module will teach you how to organize and host events that bring members of Elite Global AI’s community together, from virtual AI conferences to live Q&As with tech experts.

Dealing with Community Crisis and PR Managem
This module will guide you through effective strategies for crisis management, ensuring Elite Global AI maintains a positive public image during crises, such as negative feedback or technical issues affecting the AI industry.

Building Brand Advocacy through Community
A strong community can become Elite Global AI’s most powerful advocate. This module explores how to encourage members to become brand ambassadors who share the company’s mission of advancing AI innovation.

Final Project
In this final module, you’ll bring together everything you’ve learned by creating a comprehensive community management plan for Elite Global AI. This project will test your knowledge of engagement strategies, content planning, moderation, and analytics.